Mental Health

Keeping your mind healthy and what to do if you’re struggling

All of us can experience problems with our mental health at times. This can include anxiety, depression, emotional difficulties, OCD among other things. This can be triggered by life stresses, relationships and bereavement’s among many different causes.

York Medical Group recognises the importance and value of investing in specialist mental health support as part of our care we offer to patients. We are proud to present the new mental health service which allows patients to see a mental health professional in your GP practice.

Should you require support for your mental health, or if you wish to be referred for our in house counselling service, you can request an appointment through our online service or if you are unable to use this service via the phone on 01904 439100

We can offer urgent appointments with any GP if you feel you are in crisis and in acute distress, needing same day care.

Crisis Team Numbers

Tees, Esk and Wear Valleys
Crisis Team

Central freephone telephone number for adults and children for specialist assessment for people who need urgent mental health care.

  • 0800 051 6171

Child and Adolescent
Mental Health Services

Child and Adolescent Mental Health Service (CAMHS), for children and adolescents up to the age of 18.


We’re waiting for your call

Every 10 seconds, Samaritans responds to a call for help.

No judgement. No pressure. We’re here for anyone who needs someone.


Our trained volunteers are there for you 24/7 to listen and support you to get to a calmer and safe place. Shout is a free, confidential, anonymous service for anyone in the UK. It won’t appear on your phone bill.

To start a conversation, text the word ‘SHOUT’ to 85258.

If your life is at imminent risk, call the emergency services on 999.

Local Services

The Guide to Mental Health and Wellbeing in York is an excellent comprehensive guide to all the organisations available in York to support with mental health and wellbeing; you can find more information regarding local services below.

The Haven

Are you feeling distressed, frightened, overwhelmed, or that things are too much for you? Don’t know where to turn to get mental health support? Are your usual sources of support closed for the night?

The Haven @ 30 Clarence Street offers out of hours mental health support to anyone aged 16 or over in York and Selby.

30 Clarence St,
YO31 7RB

Mind: York

York Mind is a leading local provider of services supporting individuals recovering from mental ill-health to achieve outcomes that will progress them towards recovery, social inclusion and integration in mainstream activity such as learning, volunteering or employment.

Highcliffe House,
Highcliffe Court,

Helpful Resources

You may be advised to, or wish to consider self-referring to the Improving Access to Psychological Therapies Service in York who offer talking therapies to those struggling with psychological difficulties.

You can self-refer by ringing: 01904 556840 or by visiting

Headspace: Science-backed meditation and mindfulness tools to support your mental health and help you develop life changing habits.

Calm: Our goal is to help you improve your health and happiness.

Veterans Gateway: We put veterans and their families in touch with the organisations best placed to help with the information, advice and support they need – from healthcare and housing to employability, finances, personal relationships and more.

Text: 81212, Call: 0808 802 1212

KyraWe are a registered charity in York that exists to help local women make positive changes in their lives. We offer a range of courses, therapists, life skills and events for women, all from our relaxed, comfy, city centre location. The kettle is always on. Our door is always open until every women in our are feels safe, supported and able to be a person they were always meant to be.

CMC, St. Saviourgate York YO1 8NQ, 01904 632332, [email protected]

York Women’s Counselling: York Women’s Counselling (YWC) provides a counselling service for women in York and surrounding areas who are experiencing difficulties as a result of current or past emotional stress and trauma.

Telephone number: 01904 652706
Email: [email protected]
Address: 15 Priory St, York, YO1 6ET

Meetup: An inclusive social community for men in the York area.

York Age UK: We are a local charity promoting the well-being of all older people in and around York. Find out how we can help you and you can help us.

Contact us: 01904 634061 (9.30 – 3.30. Mon to Friday)
Email: [email protected]

Older citizens advocacy York: OCAY is a small local charity. We work to help people over the age of 50 by providing a free and independent advocacy service and helping you to have a voice in the issues that concern you.

The Priory Street Centre,
15 Priory Street,

Tel: 01904 676200
Email: [email protected]

Silverline Free confidential helpline offering information, friendship and advice to older people 24 hours per day

Telephone: 0800 4708090

The Forum: The Forum actively promotes awareness and understanding of LGBT people’s needs to enable full participation in society and works with many others to reduce the fear of crime and bullying, particularly in schools. It also encourages greater participation in the prevention and detection of homophobic, transphobic and biphobic discrimination.

Email[email protected]
Phone number: 07731852533

Galop: If you’ve experienced hate crime, sexual violence or domestic abuse, we’re here for you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.

National LGBT+ Domestic Abuse Helpline: 0800 999 5428

Citizens advice bureau: Offer free, independent, confidential and impartial advice to help people resolve numerous issues that may be affecting your mental wellbeing, including advice on benefits, work, finance, consumer, relationship, housing, discrimination, tax, education, healthcare and legal issues. 

Telephone: 03444 111 444

Welfare benefits unit: The Welfare Benefits Unit are committed to providing a range of training and talks to raise awareness and knowledge about the range of benefits available.

Tel: 01904 646058
Advice line: 01904 642512

Everymindmatters: We have expert advice and practical tips to help you look after your mental health and wellbeing, so discover what works for you.

Living life to the full: Free online courses covering low mood, stress and resilience.

Recovery College Online: Provides a range of online educational courses and resources to people with experience of mental illness.

Beating the blues: Beating the Blues will teach you to think differently about yourself and the things that happen to you. CBT for depression and anxiety.

Mood Gym: Self-help training in CBT for anxiety and depression.

Reading well: A useful website with recommended books.

Papyrus: We provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through our helpline, HOPELINEUK.0800 068 4141 [email protected]

Childline: Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Childline is free, confidential and available any time, day or night. You can talk to us:- by calling 0800 1111 – by email (sign into website) – through 1-2-1 counsellor chat

Mindful: Depression and anxiety issues for young people (ages 11-17).

Young Minds: Help and support for young people and parents.

YorOk: Support for parents, carers, children, young people and anyone who works with children, young people and families.

Survive: We are a York based charity, supporting Survivors of rape, sexual assault, childhood sexual abuse and any form of sexual violence or abuse.We are currently the only specialist organisation supporting both male and female Survivors in North Yorkshire.

York Survive: 01904 638813

IDAS: Helping those through domestic and sexual abuse, IDAS – 24hr Helpline 03000 110 110, Rape – Crisis 0808 802 9999, Sexual Abuse Referral Centre (SARC) – 01904 669 339

BeatHelp for adults with eating disorders

Helpline: 0808 801 0677
Email: [email protected]

The Beat Youth line is open to anyone under 18.
Youth line: 0808 801 0711
Email: [email protected]

CRUSEHelping those through bereavement.

To contact York Cruse please call: 01904 481162 or Email: [email protected] or you can send us a message through our Facebook page via Messenger.

Sudden: Our vision is that people bereaved suddenly get help at a time of darkness to move to a brighter day.

Changing LivesHelping those with Alcohol/ Substance and drug addictions

3 Blossom Street, York, YO24 1AU

Telephone: 01904 464680
Email: [email protected]

GamCareGamCare is the leading provider of information, advice and support for anyone affected by problem gambling. We operate the National Gambling Helpline, provide treatment for problem gamblers and their families, create awareness about responsible gambling and treatment, and encourage an effective approach to responsible gambling within the gambling industry.

Call us on Freephone 0808 8020 133

Family Matters: Counselling, support and information for couples and families

St Nicks: Nicks is the green heart of York: a centre for nature and green living, with an ambitious vision for York. With the help of volunteers we maintain the land around the centreEnvironment Centre, Rawdon Avenue, York YO10 3ST. Tel: 01904 411821Volunteering queries – [email protected]

Victim support: As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs. Number : 08081 689111.

Reflect: For support with Pregnancy choices, Post abortion , Miscarriage and Stillbirth.

Call – York: 01904 67 67 10
Text – York: 07517 624750
Email: [email protected] 

Reflect, The Gateway Centre,
Front Street,
Y024 3BZ

NHS Digital have created a library of useful health apps. We have put together some that will be useful with this condition.

  • COVE: Create music to capture your mood and express how you feel with the Cove app. Instead of words, create music to reflect emotions like joy, sadness, calm and anger. You can store your music in a personal journal, or send them to someone and let the music do the talking.
  • Chill Panda: Learn to relax, manage your worries and improve your wellbeing with Chill Panda. The app measures your heart rate and suggests tasks to suit your state of mind. Tasks include simple breathing techniques and light exercises to take your mind off your worries.
  • BlueIce: is an evidenced-based app to help young people manage their emotions and reduce urges to self-harm. It includes a mood diary, a toolbox of evidence-based techniques to reduce distress and automatic routing to emergency numbers if urges to harm continue.
  • SilverCloud: is an online course to help people manage stress, anxiety and depression. You work through a series of topics selected by a therapist to address specific needs. The eight-week course is designed to be completed in your own time and at your own pace.
  • Stress & Anxiety Companion: helps you handle stress and anxiety on-the-go. Tools like breathing exercises, relaxing music and games are designed to calm the mind. The app helps you change negative thoughts to help you better cope with life’s ups and downs.
  • Catch It: Learn how to manage feelings like anxiety and depression with Catch It. The app will teach you how to look at problems in a different way, turn negative thoughts into positive ones and improve your mental wellbeing.
  • Big White Wall: is an online community for people who are stressed, anxious or feeling low. The service has an active forum with round-the-clock support from trained professionals.  You can talk anonymously to other members and take part in group or one-to-one therapy with therapists.
  • Calm Harm: is an app designed to help people resist or manage the urge to self-harm. It’s private and password protected.
  • Rally Round: is a free and secure online tool that allows parents, other family members, friends and carers to organise support for a child with an illness or challenging behaviour. Features like the to-do list, the noticeboard, and email and text notifications keep everyone in the loop.
  • Cypher: (formerly Silent Secret) is an anonymous peer-to-peer social network. It is a space to share your feelings and secrets, give and receive support, and connect to other support organisations.
  • Be MindfulThe Be Mindful course is an easy-to-follow web-based training programme that guides you through all the elements of mindfulness-based cognitive therapy.
  •  insighttimer: A free app that can be used to help with anxiety, stress and sleep issues.